Privacy and Security Policy
Effective Date: 1st March 2024
Thank you for visiting FERMBRAND.COM. Your privacy and security are important to us, and we are committed to protecting your personal information. This Privacy and Security Policy outlines our practices concerning the collection, use, and protection of your information.
1. Information We Collect:
Payment Information: We collect payment information, including credit card details, to process your transactions securely
Browsing Information: We may gather information about your use of our website, including IP addresses, browser type, and pages visited, to enhance your experience and improve our services.
2. How We Use Your Information:
Account Management: If you create an account, we use your information to manage your account, including order history and preferences.
Communication: We may contact you via email for order updates, customer support, and promotional offers. You can opt out of marketing communications at any time.
Improving Services: We analyze browsing information to enhance our website, optimize user experience, and improve our products and services.
3. Security Measures:
Data Encryption: Your personal information is transmitted securely using encryption protocols. Access Controls: Access to your personal information is restricted to authorized personnel only.
4. Third-Party Services:
We may use third-party services for payment processing and analytics. These services have their own privacy policies, and we encourage you to review them.
5. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience and collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.
6. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with information, please contact us to have it removed.
7. Changes to the Privacy Policy:
We reserve the right to update our Privacy and Security Policy. Any changes will be posted on this page with the revised effective date.
8. Contact Information:
If you have questions or concerns about our privacy and security practices, please contact us at [email protected].
9. Newsletter Sign-Up / Opt-In:
When you sign up for our newsletter, we prioritize the security and confidentiality of your personal information. We only collect essential data required for subscription purposes, such as your email address, and we never share this information with third parties without consent. You can opt out of our newsletter anytime by clicking the unsubscribe link at the bottom of the emails we send you. Alternatively, you can reach out to us at [email protected] and we’ll promptly remove your email address from our subscription list.
By using our website, you consent to the terms outlined in this Privacy and Security Policy.
FERM BRAND, E18, Blk E, 2/F, Hong Kong Industrial Building, 444-452 Des Voeux Road West, Hong Kong, [email protected], www.fermbrand.com
